JPS is owned and run by a close-knit family. We are big enough to have the available people power to serve our customers with the quality and performance that keeps them coming back, yet not so big that we lose sight of the importance of every client we serve, no matter their size.
We believe in being directly involved in all aspects of customer service. The owners and directors continue to be directly involved in the day-to-day activities from running the office to working onsite for our clients providing a combined 40-years of knowledge and service quality plumbing.
We pride ourselves on delighted clients, through a high level of workmanship and delivering on our service promise.
The best advertisement for what we do is the recommendations we get from our clients' through word of mouth. It's not rocket science. Quality work. Qualified professionals. Fast response. Clean sites.
Quality work. Qualified professionals
We focus on workmanship as a key measure for our people. We expect what our customers expect - nothing less than a perfect job.
Our passion for quality has delivered professional acknowledgement. JPS Directors completed their respective qualifications with honours, and our staff are also well-credentialed:
7 x Best passed, TAFE Plumbing Course Awards.
1 x Best Apprentice Plumber, NSW.
1 x College of Health Science Teachers Award.
1 x Bicentennial Award for excellence.
2 x Finalists in the Regional Workskill Olympics.
So you know you are getting industry-best professionals who strive for excellence.
Fast response times
We've heard 'I'm just pleased that you've shown up!' far too often. Keeping our commitments to our clients is a cornerstone of our culture.
So we promise to show up, within a reasonable timeframe and keep you informed.
Clean sites. No rubbish
Instilled into every member of our service team is the importance of leaving a worksite neater than when we arrived.
Our commitment to a tidy and clean workplace and environment borders on obsession, but we're proud of it and have built our reputation upon it.